Tag: Troubleshooting

Speed Issues: A Comprehensive Guide to Testing and Resolving Internet Speed Problems

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Introduction: Internet speed issues can be a frustrating problem for both customers and support technicians. Understanding how to diagnose and resolve these problems is essential for providing high-quality customer support. This article will cover in-depth how to test speed-related issues and conduct speed tests using Speedtest.net, so that our support technicians are well-equipped to assist customers in resolving their speed problems.

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Understanding Your Internal Network: A Step-by-Step Guide to Setup and Maintenance

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Introduction:

In today’s world, an internal network is a crucial aspect of any home or business. An internal network is a system of interconnected devices and equipment that are used to facilitate communication, data sharing, and other essential functions. This network is typically set up within a building or a specific location, using a combination of devices such as routers, switches, printers, and boosters. In this article, we will explore what an internal network is, how it works, and why the ISP is not responsible for issues with the customer’s internal network.

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